Digital marketing professionals have been keenly aware of the the sunsetting of GA July 1st 2023, with GA4 tracking replacing (UA) universal tracking numbers. This is a tracking number placed on the backend of your website or App, the new GA4 platform is hailed by Google as "the next generation of measurement". That said, there has been much negative chatter by SEOs, web developers and others within the marketing industry as to the change, and some other analytics, and or SEO software or platforms have taken some time to get up to being fully integrated or playing well with GA4.
Our collaborative began setting up GA4 and migrating data for websites we had built or starting with GA4 for sites we built in the last year - for more complex accounts (especially e-commerce sites using digital advertising) where there is more data and integrations to migrate or setup, the process has been a little more complex, read on to learn our main take aways.
The biggest changes (as highlighted by Google) include:
Some of the goals you may have set up for Universal Analytics may not automatically import over, and you may have to re-set them up manually - this may be a good time to have a spring clean or re-evaluate which goals or conversions you wish to track.
Where we had goals and property views in Universal Analytics, GA4 has replaced these with sub-properties and conversion events. We would recommend doing a review of your website or App events. Fortunately, the Google team has broken down their recommendations for properties, e-commerce, and games; here are some GA4 recommended events to include in your setup.
It's now possible to sync your Google Search Console with GA4, which is great as allows see both sides of the fence, GSC will show how well you are ranking for a search query and then using GA4 you can calculate how many users are searching for a specific result. You should also look at ensuring any other API connections, or software you wish to use are integrated correctly also.
The new analytics does seem to make it easier to track user behavior with automatic tracking, removing the need to set up certain elements, for example - page scrolling, outbound clicks and embedded video engagement. There is also much better data for cross device tracking, that will allow you to gauge which search terms work best on specific devices using ML (machine learning). For overall measurement, there is better user data available that may inform your SEO or digital marketing strategy while maintaining regulatory oversight and user privacy.
While many of the metrics in Universal Analytics and G4 are similar, there are some differences that might cause inconsistencies in your reporting. For example:
To minimize these reporting discrepancies, you may need to make some manual adjustments. We recommend the following steps: